Introduction
OwnerSoldHomes.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you create a listing or contact a seller
- Property information including address, price, photos, and description
- Payment information processed securely through Stripe — we never store your card details
- Communications between buyers and sellers through our inquiry system
We also automatically collect certain information when you use our site, including your IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to:
- Create and manage your property listing
- Process payments for listing packages and add-ons
- Send buyer inquiries directly to sellers
- Send transactional emails related to your listing activity
- Improve our website and services
- Communicate with you about your account
Information Sharing
We do not sell your personal information to third parties. We share information only in the following circumstances:
- With buyers: When a buyer submits an inquiry, their name, email, phone, and message are shared with the property seller
- With service providers: We use Stripe for payment processing, Supabase for data storage, and Resend for email delivery — all bound by their own privacy policies
- As required by law: We may disclose information if required by a court order or other legal process
Data Security
We implement reasonable security measures to protect your information. Payment processing is handled entirely by Stripe, which is PCI-compliant. We never store credit card numbers or payment details on our servers.
Cookies
We use cookies and similar technologies to maintain your session when you're logged in and to understand how visitors use our site. You can control cookie settings through your browser preferences.
Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us at hello@ownersoldhomes.com. We will respond to your request within 30 days.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@ownersoldhomes.com.